On the morning of September 12th, Ninh Binh Department of Tourism opened a training course on knowledge, communication skills, and civilized behavior in tourism activities for 180 officers, employees, and boatmen working at Trang An Eco-tourism Area.
Trang An Ecotourism Area is the top attractive destination for tourists when coming to Ninh Binh. With a large number of visitors throughout the year, it has created jobs and livelihoods for local people. For a long time, the image of the boatman in Trang An has left a deep impression on tourists, especially international visitors. Therefore, training and supplementing skills and knowledge for workers to serve the development of local tourism is very important.
Participating in the training course, the students were provided with knowledge by lecturers from Hanoi College of Tourism about the role of tourism workers in tourism activities; and discussed and clarified the advantages and limitations in serving tourists today. At the same time, the lecturer will provide practical behavioral situations in communication to help learners gain more knowledge, skills, and enhance their sense of responsibility in building a civilized and healthy tourism environment, better meeting new requirements and demands in tourism activities. The training course takes place over 2 days, from 12th to 13rd September, at the Trang An Eco-tourism Area Hall (Truong Yen Commune, Hoa Lu District).